Starlink Net
Satellite Wi-Fi
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Support & Guides

Step-by-step instructions to connect to Starlink Net satellite Wi-Fi.

Connecting to High-Speed Wi-Fi

  1. Connect to the Wi-Fi network Starlink Net on your device.
  2. Open your browser or click the notification to access this captive portal.
  3. Enter your mobile phone number.
  4. Choose an internet package (hourly, daily, or multi-device).
  5. Enter your M-Pesa PIN on the prompt sent to your phone.
  6. Your device connects automatically once payment confirms.

Already Paid or Switching Devices?

If your M-Pesa payment went through but your session did not start, or if you want to move an active package to a different device, click "Verify M-Pesa Message" on the home or login page and paste your confirmation SMS.

Refunds & Support

If you encounter any connectivity issues, contact support via WhatsApp or phone. Approved refund requests are processed within 3 hours.

Operating Hours: 24 hours, Mon-Sun
Starlink Net — High-speed satellite Wi-Fi access.
Customer Support: 0768592041 • 24 hours, Mon-Sun